Changelog
Follow up on the latest improvements and updates.
RSS
new
improved
🌟 Release Update – December 17th, 2025
We’ve released a set of improvements and fixes designed to enhance reliability, clarity, and flexibility across care planning, service user management, and reporting.
Service User Management
- You can now create Service Users directly using forms, simplifying onboarding and data capture.
Care Planning
- Care plan entries added via subtasks now reliably appear on the Service User’s profile.
- When completing a Fill Care Plan subtask without a user preselected, staff can now choose which Service User the entry applies to.
- New care plan templates are now available to support more consistent planning.
Attendance & Reporting
- Fixed an issue where duplicate hours could appear in Attendance and payer summary exports, ensuring more accurate reporting.
These updates are available now. As always, if you have questions or feedback, please reach out to your support contact.
improved
new
Tasks
🌟 Release Update – December 15th, 2025
We’ve rolled out several improvements to enhance usability and system consistency:
What’s new
- Tasks created through workflows now display an automation icon, making it easier to identify how tasks were generated.
- Added support for the Sydney timezone to improve accuracy for Australia-based teams.
- Users and Groups are now sorted alphabetically (A–Z) by default for easier navigation.
If you have any questions about these updates, please reach out to your Customer Success representative.
fixed
improved
🚀 Fast Track Release – December 12, 2025
- Improved handling of the time input field on mobile devices, certain clients observed issues after latest browser update
- New feature presets added for Marketplace and Assessments to streamline setup and configuration.
- Activity types and locations in the calendar filters are now grouped by status for improved clarity and navigation.
- Filters are now optionally alphabetized across the platform for a more intuitive user experience, depending on the sorting setting on the Staff and Service Users tabs.
- Schedule is alphabetized to make scheduling clearer.
improved
fixed
Bug Fix
🌟 Release Update – November 25th, 2025
This update includes several improvements to stability, usability, and data handling across the platform.
- Removed deprecation message in Assessments
- Improved language handling in the DCR app by replacing a hardcoded string
- Fixed an issue where the Assessments AM/PM time selector was not behaving correctly
- Resolved an issue where editing form data would not save correctly
fixed
Bug Fix
🚀 Fast Track Release – November 20, 2025
- Improved performance for the “Mark all as read” action on Notes, resulting in faster loading.
- Resolved an issue that caused some Incidents and Accidents to appear “undeletable.”
- Fixed a problem where fees were being charged twice when payments failed.
new
improved
Bug Fix
Billing
🌟 Release Update – November 18th, 2025
- Improved stability by preventing rare database deadlocks
- Enhancements to Note Templates for smoother documentation
- MAR Chart now allows selecting next month for better planning
- Various improvements to Homecare features, including billable Homecare tasks and bugfixes
fixed
Bug Fix
🚀 Fast Track Release – November 12, 2025
- We’ve transitioned away from Elastic Transcoder for improved reliability and performance.
- Fixed an issue where Incidents/Accidents could error when the “Custom managed” toggle was enabled and all service users were selected.
fixed
Bug Fix
Export
Billing
🚀 Fast Track Release – November 10, 2025
We’ve released a small update to improve reliability and accuracy in financial exports and invoicing:
- Fixed an issue where day differences were calculated incorrectly in the Aged Receivables export
- Fixed an issue where some services were missing when creating invoices
fixed
Bug Fix
🌟 Release Update – November 6th, 2025
- We’ve fixed an issue where the calendar filter wasn’t working correctly when the Custom Managed toggle was enabled.
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