Changelog
Follow up on the latest improvements and updates.
RSS
We’ve just released some updates to improve your experience. Here’s what’s new:
📊
Enhanced Analytics & Trends Calculations
We've improved how dates and data are calculated in Analytics and Trends for more accurate reporting.
⚙️
Improved App Update Handling
The app can now automatically update in certain situations, such as when running in the background, to ensure you're always on the latest version without interruption.
📧
More Flexible Email Usage
You can now use the same email address for different types of accounts where appropriate. This helps streamline login and account management in supported scenarios.
🇨🇦
SMS & Call Support for Canada
We’ve added dedicated Canadian phone numbers to ensure SMS and phone call functionality works reliably for users in Canada.
fixed
Bug Fix
✅ Fixed: Missing Currently Present Group
An issue where the Currently Present group was not displaying correctly has been resolved. Presence tracking now functions as expected.
fixed
Bug Fix
🛠️ Bug Fix: Form Editing Permissions
Resolved an issue where some staff members were unable to fill out forms due to a permissions conflict.
new
improved
Export
🚀 Platform Update – June 17, 2025
We're rolling out a new update with a range of enhancements across staff tools, navigation, communication, and data management. This release improves day-to-day usability while addressing key issues raised by our users.
🖊️ Staff Profiles
- Added support for staff to create and manage their own signatures
- Improved the signature interface for better clarity and ease of use
🧑🦽 Service User Profiles
- Service User profiles can now be opened in a new browser tab for easier multitasking and navigation
🔄 Navigation
- Fixed an issue where refreshing a page would incorrectly return users to the dashboard
📧 Emails
- Updated invoice email subject lines for improved clarity
- Workflow emails now clearly display the business associated with each recent action
- Reduced overall email size to enhance deliverability
- Improved character encoding to support more languages and special characters
- Corrected terminology used in Notes sections within workflow emails
📦 Unit of Service
- Introduced new configuration options for Units of Service to support more flexible setups
💳 Payments
- Simplified the Payments page by removing unnecessary fields
📥 Service User Imports
- Fixed an issue where groups were being incorrectly assigned during data imports
📝 Forms
- Introduced edit locking to prevent simultaneous changes from being overwritten
📤 Exporting
- Added support for exporting HHA data to support compliance and reporting workflows
📱 Miscellaneous Fixes
- Fixed a bug where phone numbers appeared as “unsaved” on the Overview page, even when no value was entered
improved
fixed
Bug Fix
Export
📢 Minor Improvements & Bug Fixes
We’ve released a set of improvements and bug fixes to enhance platform stability and overall user experience. These changes address scheduling reliability, activity visibility, and data accuracy across key areas of the system.
🐛
Bug Fixes & Improvements
- 🧾 Resolved an issue with double sign-ins on Homecare
- 📅 Improved Schedule reliability: the schedule table now refreshes automatically after each save, ensuring recurring events display correctly
- ⏭️ Fixed an issue where navigating the Schedule could cause it to skip or fail to load the next week
- 📤 Fixed a bug with the Attendance table export not resetting when switching between businesses
- 🖨️ Resolved an issue where RSVP’d individuals were not appearing in printed activity lists
- 🧹 Applied minor bug fixes and addressed rare page crashes for better stability
improved
Bug Fix
Billing
Feature updates, Performance udpates and Bugfixes
We’ve just rolled out a new set of improvements and fixes:
• 📄
837 Form Enhancements
Improvements made to support additional use cases and contact assignments.
• ⚡
Faster Saving for Notes
Saving speed for Notes has been improved for a smoother user experience.
• 📝
Drafts Now Clear Properly
Drafts will now be removed automatically when navigating away during saving, preventing issues with stuck drafts.
• 🧭
Payers Tab Properly Scrolls Up Again
We've resolved a scrolling issue in the Payers tab for improved usability.
This release includes the following bugfixes:
- Improved performance for Service Usercreation.
- Resolved inconsistencies in Completed Activities and Participation tab data.
These updates aim to enhance reliability and user experience across the platform.
- New Feature: Private Calendars– You can now set permissions on calendars to control access.
- Improved Calendar Flexibility– Events and activities can now belong to multiple calendars.
- Bug Fix: Event Duplication– Fixed an issue where duplicating events caused errors.
fixed
Bug Fix
[BUG] Performance improvements
Changelog – Fixes (21-01-2025):
- Tasks: Performance improved.
- Flagged Items Fixed: Overdue outcomes no longer cause crashes in flagged items.
- eMAR Printing Fixed: The eMAR print page now loads correctly when opened directly.
- Outcome Exports Resolved: Outcome types export smoothly without issues.
These fixes ensure better performance and a smoother experience.
improved
new
Tasks
[Tasks] Recurrence options
- Added 21 and 28 days as recurrence options for Tasks scheduling
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