It would be really helpful if family members could download photos and videos shared through the Storii Family Portal/App directly to their devices. Currently, families can view photos and videos uploaded by care staff, and audio can already be exported — so it would be great to see the same functionality extended to photos and videos. Families often want to save these meaningful moments — whether it's a photo from an activity or a video of their loved one enjoying their day — to keep, share with other relatives, or preserve as memories. Being able to download media would make the family portal even more valuable and would go a long way in strengthening that connection between families and their loved ones in care.