Feature Requests

Iit would be nice to still be able to make notes if someone is deactivated. Right now I have to reactivate someone, make a note, then deactivate them again. It’s not a huge issue, but I do think that staff would be more likely to make notes if there wasn’t a multi step process for that. We do have many families that reenroll at some point & maintain regular contact with us.

We noticed the other day that once we deactivate someone in StoriiCare, their attendance record no longer shows up in the Register Log. Right now that means that once I deactivate a Trial Visitor they disappear from the report section where I pull attendance logs for billing purposes. That’s a concern, but less of a concern than the fact that this also means that anyone else we deactivate will also cause this same issue. In the current state, we would never be able to pull audit reports from the system for participant records, which defeats the purpose of trying to go paperless. Example: We deactivate 10 people on average each month. They all disappear from the historical Register Log. By the end of the year I will have deactivated around 100-120 people. None of them would show in the January Register log, even though they may have been in attendance. I would have no log-in report to show auditors to match against any billing that was generated in that month. StoriiCare recommended that I reactivate anyone that needs to show up on historical reports in the Register Log. That would eventually mean that potentially hundreds of participants would need reactivation to generate accurate reports.

Please enable the tasks to automatically be deleted (or stopped) when a resident is de-activated. Currently we are learning that we have to go back to manually delete them. Thank you!

It would be helpful for them to know the average attendance throughout the month for all participants and specific ones, too.

It would be nice to add a personalized cover photo to our Activity Calendar to show a picture of our activities.

The ability to download support plans through the app is a nice touch in theory, however, we specifically don't want people being able to download this confidential data onto their devices as it is a significant data protection risk. We use permissions to restrict which roles have access to exports and documents currently. Instead, if the link to download the support plan instead took the user into that persons support plan, that would be better for us, otherwise we would need to use it through the normal app.

Support Azure Log In would be a must for us.

We wouldn't want people to need to fill out an entry for support, mark off the tasks scheduled within it, and then still need to go and record a Progress Note so we have a clear record of care delivery. I think if the features within Progress Notes were embedded within the 'Homecare' entry (where the 'comment' text field is) and the two were linked this would be even better. This would mean staff delivering support still have access to the tags and flagging within Progress Notes, and ideally the note is recorded in Progress Notes on submission of the 'Homecare' entry. That way we still have the benefits of flagging, tags, searching, exporting etc within the Notes module, but staff can work entirely out of a (renamed) 'Homecare' entry which now acts as a hub for Tasks and Progress Notes.

Use case: once someone has access to Business settings, they could tamper with any number of global settings (whether intentionally or by accident). For example, changing Permission settings, Company profile, account settings, etc.). Ideally we want to give someone access ONLY to Groups and Staff Roles, and nothing else in the Business Settings area.