We’ve released a set of improvements and fixes designed to enhance reliability, clarity, and flexibility across care planning, service user management, and reporting.
Service User Management
  • You can now create Service Users directly using forms, simplifying onboarding and data capture.
Care Planning
  • Care plan entries added via subtasks now reliably appear on the Service User’s profile.
  • When completing a Fill Care Plan subtask without a user preselected, staff can now choose which Service User the entry applies to.
  • New care plan templates are now available to support more consistent planning.
Attendance & Reporting
  • Fixed an issue where duplicate hours could appear in Attendance and payer summary exports, ensuring more accurate reporting.
These updates are available now. As always, if you have questions or feedback, please reach out to your support contact.