Allow for connections to start message threads
under review
Tulio Silva
marked this post as
under review
A
Aline Ribeiro
Merged in a post:
Allow for connections to start message threads
L
Laura Thomas
Allow for connections to a client to initiate a message thread.
A
Aline Ribeiro
Merged in a post:
Families ability to start a new message
S
Semin
Ability for families to start a new message on Storii Family to any staff in at the center or to create a group chat with their care circle members with the staff.
Cameron Graham
Merged in a post:
Messaging on Story
M
Mia Nicolacoudis
Currently, the only way families can message us on Storii is if staff initiate the message. Can this be changed so the families can message us first?
A
Ana Alves
Hello, Semin! Thank you for your suggestion. The family members can start new conversations once a staff member has reached them for the first time. We have implemented this mechanism so your staff members' full lists is not exposed and also that family members do not overcontact different staff members without need. But we will consider your suggestion for future updates.