Currently, the handover function displays all actions and notes, with the ability to filter by house. While the filtering function is useful, we are finding that the volume of information makes it difficult to quickly identify the most important information requiring attention or follow-up.

A handover should be clear, concise and focused solely on information requiring awareness, monitoring, follow-up or action. It should not be a record of every activity that has occurred.

My preference would be for the handover function to operate as a dedicated Handover Board containing only information that staff have deliberately chosen to add to handover.

Some features that I think would be valuable include:

Staff can select an existing resident story/note (including visit notes) or house story and choose "Add to Handover," reducing the need for duplicate documentation.

*Staff can also create standalone handover items directly from the Handover Board.

*Handover items can be linked to a resident, a house, or be a general communication item.

*All staff can add handover items.

*Only RNs, Care Managers and Management can edit, remove or resolve handover items.

*Items remain active until removed or marked as resolved.

*Priority levels could be assigned to help staff identify urgent matters (this is not a must).

*The board can continue to be filtered by house.

The key difference from the current handover is that it would not be an automatically generated list of all activity. Instead, it would be a curated communication tool containing only information that staff determine requires ongoing awareness or follow-up.